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Frequently asked questions.

If it’s a beautiful sunny day and you are paddling on the flat calm river or in the sheltered marina, sports shorts or yoga leggings with a lightweight top will do just fine. Plus you’ll have the extra layer of your buoyancy aid to keep you warm.  

If it is your first time or the weather isn’t that great and you are concerned about being cold should you fall in (particularly if you are paddling on the ocean), we recommend that you wear a good quality, wetsuit. We offer wetsuit rental of all sizes and ages from 10 year olds up to XXL size adults.

Absolutely!! Anyone willing to learn is able to be taught to Stand Up Paddle Board. It doesn’t matter if you have NO previous water sports experience, at Wesup all inhibitions are left at the waters edge. It really doesn’t matter if you are 18 or 81, fat or thin, fit or not… everyone is able to enjoy their own paddle board experience within the comfort of their own ability.

Children are typically able to follow instruction from around 10 years old and you will be required to accompany your child out on the water. if your child is younger than 10 but you feel they have the ability to follow instruction within a group of adults please give us a call so we can advise your further.

Possibly, however all our instructors will offer all the tuition you need to give you the best chance of getting up onto and staying on your feet. There are some factors giving you grater odds of falling in such as the weather. But don’t fear falling in can be great fun and a refreshing dip after working up a sweat paddling. 

The ultimate ambition for us is to get up onto your feet to give you the ultimate SUP experience, that being said not everyone feels confident on there first go – which is absolutely cool with us. All of the paddle techniques we teach you both on and off the water will apply whether you are kneel paddling or stand up paddling. 

You really don’t need to bring much with you imagine going the gym they are the essentials were talking about. We encourage you bring a bottle of water (but not in a single use plastic bottle), sun cream (if its sunny), a water proof watch if you have one to keep track of the time, a towel, and dry clothes to get changed back into.

super simple 🙂

Please do not turn up to our centres with excessive loads of gear. We simply do not have the space to store it whilst you are enjoying your activity. Just one backpack each please if you can help it. Please do not bring your naughty barky dog for us to mind whilst you go paddling and please note, we do not offer a childminding service. So please don’t bring your little ones if there is no one to look after them whilst you paddle.

Of course, if you would prefer having a lesson on your own board the be our guest. We encourage using your own board so your more comfortable when paddling alone.

*please be aware there is no price reduction on the lesson for bringing your own equipment.*

Honestly, unless you have serious mobility issues, paddle boarding knows no age barriers! Our normal customers fall between the ages of between 25 and 65 but the oldest human we’ve taught was 86 and he was a total legend! Paddle boarding has so few risks of injury and requires such little physical effort when the weather is good, that basically if you can still walk, are comfortable in the water and have the upper body strength to move from a lying down position to a standing position, you can definitely paddle! We’d absolutely love to support you with your paddling experience at Wesup.

Unfortunately we are not licenced to enable minors (under 18’s) to paddle without their legal guardian on the water. If you really do not want to or are totally unable to share the experience with youngsters, you can enroll them on to a private lesson but a legal guardian must remain within full eye and ear shot at all times during the session.

We absolutely Love first time paddlers, Wesup is the gateway for people to start and progress through to any level of ability they want to reach.

We will give you all the instruction and safety advice you’ll need to become a confident paddler and move through your paddle boarding development, whether its a one off experience or the start of a new found passion.

All great things have to start somewhere right?

Our paddle boarding club is designed for the loveliest humans who want to be a part of something really special. We protect the clubs’ energy by insisting that it is full of people who are positive, passionate and connected by our love of nature, other people and paddle boarding! If that’s you, then you’re in! You don’t need any paddling experience, we’ll give you all of that and you don’t need your own equipment, we can give you that too! Sign up today, it’ll be the best move you make all year!

This is a good question and one we hear a lot so…. 

Unless the we deem the weather conditions to be dangerous then the activity will go ahead. Refunds will not be offered in the instance of miserable weather or excuses that sound like the dog ate your homework. If you really cant make your session for whatever reason we will happily offer you a voucher that can be redeemed at anytime in the future.

If you have an activity booked in advance but are concerned about poor weather, don’t panic our staff are constantly observing the conditions leading up to your booked activity and will advise you if the session needs to be cancelled due to dangerous weather within 48 hours of your activity. If this does occur we will offer vouchers or a full refund.

We do not offer refunds in any circumstances unless we have to cancel a session due to dangerous weather. We will only honor a refund if the activity is cancelled by you 14 days prior to the activity starting. 

We will however on every occasion offer activity vouchers should you not be able to make the activity on the original date.

For any further information please check out refund policy

Ideally you just need to be comfortable in the water should you fall in but you will be wearing a buoyancy aid and you will be connected to a massive flotation device… Your paddle board. 

If you can’t swim very well and you are prone to panicking when your head goes under, we would only recommend that you take a private lesson with us so that our super experienced instructors keep a close eye on you. 

If you can’t swim very well but are nice and relaxed in the water, you can take comfort in the fact that you will be wearing a buoyancy aid indexed at 50 newtons of flotation which WILL keep you well afloat should you fall in.

Buoyancy aids seem to carry some stigma, even though ours are really cool! People tend to object to them but they are absolutely compulsory for all customers’ safety. There are a number of reasons for this, here are a few…

  1. So that we can spot you at a distance whilst we are keeping and eye on your safety. 
  2. So that you float if you have an accident and wind yourself or need to be recovered from the water.
  3. Because our insurance company and licencing authority commands it.

We really appreciate your understanding.

Unfortunately we can not take responsibility for any valuables left in our care. At each of our locations we have a lock box for wallets and keys which are stored behind our desk. Whilst we take all precautions to protect the valuables you leave with us, we simply can not totally guarantee them. We advise you do not bring anything that is particularly valuable, just in case.

If you book an activity with us, we will provide you with a nice quality paddle, a high quality Fanatic paddle board and perfect condition safety leash. We will also provide everyone with a buoyancy aid and yes… it is absolutely compulsory to wear it whilst you are on the water.

Getting back onto the board when you are out of your depth is easy peasy! Our Fanatic paddle boards are really stable and have nice wide decks for you to clamber back on. It just takes a little technique which we will show you before you get on the water.

Unfortunately, if you can’t fit into our buoyancy aids, regretfully we can not allow you to take our equipment on the water. However, if you have your own buoyancy aid that fits you properly, please feel free to bring it along and you will be extremely welcome to take part in any of our activities. This is a matter of safety and we appreciate your understanding.

We offer 2 membership types within our paddle board club. The Drop In membership is for those of you who have your own equipment and the All Inclusive membership is the one for you if you need to use ours. The prices are all inclusive so no hidden charges. Click through the links to learn more 

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